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ESX – How to Power off an unresponsive VM

It happened to me the other day, the vm was stuck because another process was locked (a snapshot in my case).

I found out that the best way is this:

1. Log in to ESX console and determine the WorldID with the command:

# vm-support -x

2. Determine the master world ID with the command:

# less -S /proc/vmware/vm/****/cpu/status

or on Vsphere

less -S /proc/vmware/vm/****/names

3. Scroll to the right with the arrow keys until you see the group field. It appears similar to:

Group
vm.****

4. Run the following command to shut the virtual machine down with the group ID:

# /usr/lib/vmware/bin/vmkload_app -k 9 ****

If the preceding steps fail, perform the following steps for an ESX 4.x host:

1. List all running virtual machines to find the vmxCartelID of the affected virtual machine with the command:

# /usr/lib/vmware/bin/vmdumper -l

2. Scroll through the list until you see your virtual machine’s name. The output appears similar to:

vmid=5151 pid=-1 cfgFile=”/vmfs/volumes/4a16a48a-d807aa7e-e674-001e4ffc52e9/mdineeen_test/vm_test.vmx” uuid=”56 4d a6 db 0a e2 e5 3e-a9 2b 31 4b 69 29 15 19? displayName=”vm_test” vmxCartelID=####

3. Run the following command to shut the virtual machine down with the vmxCartelID:

# /usr/lib/vmware/bin/vmkload_app -k 9 ####